Effective Date: 26-08-2025
Welcome to Travel Mufasa (referred to as “we,” “our,” or “us”). By using our website https://travelmufasa.com/ and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. General Use
- By accessing our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.
- We reserve the right to update, modify, or change these Terms at any time without prior notice.
2. Services
- Travel Mufasa provides travel-related services including but not limited to tour packages, hotel bookings, transportation arrangements, and other travel assistance.
- All services are subject to availability and may vary based on season, destination, or third-party providers.
3. Booking and Payment
- All bookings made through our platform or directly with us are subject to confirmation.
- Full or partial payment may be required at the time of booking. The exact payment terms will be communicated before finalizing the booking.
- Payments once made are non-transferable. Any changes or cancellations will follow our cancellation policy (see Section 4).
4. Cancellation and Refund Policy
- Cancellation requests must be made in writing via email to info@travelmufasa.com.
- Refund eligibility depends on the terms and conditions of the respective airlines, hotels, or service providers.
- Service charges, convenience fees, and non-refundable deposits will not be refunded under any circumstances.
5. Responsibilities of the Traveler
- Travelers must carry valid government-issued identification, passports, visas, and other required documents.
- It is the traveler’s responsibility to ensure compliance with all travel regulations, including health and safety guidelines.
- Travel Mufasa shall not be liable for any loss, injury, delay, or inconvenience caused due to incorrect documentation or non-compliance.
6. Limitation of Liability
- Travel Mufasa acts as an intermediary between travelers and service providers (airlines, hotels, transport, etc.).
- We are not responsible for any injury, loss, delay, damage, or expenses arising from natural disasters, strikes, accidents, technical failures, or third-party negligence.
- Our liability is limited only to the amount paid to us for the specific booking.
7. Intellectual Property
- All content, images, text, and material on our website are the property of Travel Mufasa. Unauthorized copying, distribution, or reproduction is strictly prohibited.
8. Privacy Policy
- Your personal information (name, contact details, payment information, etc.) will be collected and used only for booking and service-related purposes.
- We do not sell or share your data with unauthorized third parties. For more details, refer to our Privacy Policy.
9. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall fall under the exclusive jurisdiction of the courts of New Delhi.
10. Contact Us
For any questions or concerns regarding these Terms and Conditions, you can reach us at:
Travel Mufasa
📍 Shop No. 1753, Behind Balak Ram Hospital Bus Stand, Timarpur, New Delhi – 110054
📞 +91 97172 65077
📧 info@travelmufasa.com
🌐 https://travelmufasa.com/